SHIPPING AND DELIVERY
WITHIN UAE
WHAT IS THE SHIPPING DURATION?
Orders within UAE typically arrive within 1 to 2 working days.
WHAT IS THE PRICE OF SHIPPING?
Delivery fee is 20.00 AED within UAE, except Western Region 50.00 AED
WITHIN GCC
WHAT IS THE SHIPPING DURATION?
Orders within GCC COUNTRIES typically arrive within 3 to 5 working days.
WHAT IS THE PRICE OF SHIPPING?
GCC delivery fee is calculated upon checkout because it depends on the destination country and the items purchased.
International
WHAT IS THE SHIPPING DURATION?
International orders typically arrive within 3 to 10 working days.
WHAT IS THE PRICE OF SHIPPING?
International shipping fee vary depending on the destination country, items purchased, and customs. To serve you better please get in touch with us.
PAYMENTS OPTIONS
WITHIN UAE
DEBIT AND CREDIT CARDS
APPLE PAY AND GOOGLE PAY
CASH ON DELIVERY
Tabby Installments
Tamara Installments
GCC AND INTERNATIONAL
DEBIT AND CREDIT CARDS
APPLE PAY AND GOOGLE PAY
Tabby Installments
Tamara Installments
Refund and Return
CAN I GET A REFUND ?
Unfortunately, we don’t issue refunds as of now.
RETURN AND EXCHANGE
For returns and exchange please get in touch with us to serve you better
WARRANTY
As with any natural material, OUR PRODUCTS require care to ensure extended durability. Failure to protect your goods from the following COULD damage the PRODUCTS permanently:
- Extreme Temperatures
- Chemicals/Alcohol/Sanitizers
- Constant Water/Sweat Exposure
We only cover product Manufacturing defects reported within 3 days of receiving the product. This does not apply to damage caused by misuse, negligence or normal wear. Customers must contact us with a picture of their defective product and a description of why the customer believes the product is defective. Replacement will be subject to Management review and approval.